Clinic Manager/Site Manager or Director
Clinical Operations | San Diego, CA | Full Time
Want to be a part of a growing company that’s making a difference in our world? Look no further than Artemis Institute for Clinical Research! You’ll enjoy a friendly and exciting culture with opportunities for growth and advancement. We offer generous benefits to our full-time employees as well!
We’re looking for a bright, talented new team member to be a part of our story. Check out this current opening and if you think you may be a fit for the role, see instructions for how to apply below.
Artemis Research is a leading Principal Investigator and Patient Focused clinical research company dedicated to advancing medical treatments. Established in 2008 by colleagues who bring more than 50 years of combined research experience, Artemis specializes in Psychiatry/Neurology and Internal Medicine studies. With multiple locations serving Southern California including San Diego and Riverside, each Artemis site is fully equipped to conduct complex clinical research trials.
Position Overview:
Artemis is looking for a Clinic/Site Manager or Director for our San Diego office. Under the supervision of the Director of Operations, the Manager’s role is to implement operational processes and systems to ensure the highest level of patient satisfaction and quality of data. The Manager also coaches and mentors all the site staff so that each can reach their highest potential and contribute to a strong performing team. In addition, the Clinic/Site Manager or Director is the champion for screening, patient retention, and meeting or exceeding the monthly enrollment and financial targets.
Company Name: Artemis Institute for Clinical Research
Position Type: Full Time
Pay Range: Based on Experience
Location: San Diego - some remote work (4 days onsite)
Required Education and Experience:
- Strong experience in clinical research is preferred
- Experience managing in a medical setting is required
- Experience in people management and management best practices is required
Description of Responsibilities:
- Staff management and proactive assessment of staffing needs to include hiring, training, and coaching/mentoring staff with monthly one to one meetings
- Provide mentorship and guidance to team members and cross-functional staff on study processes and study requirements
- Manage site workflow to ensure that patients/subjects, staff, and sponsors have the best customer service experience
Oversight of study management including timely review of monitor reports and associated study deliverables
Create risk management plans and mitigation strategies as part of study-start up management
Responsible for site and study audits and inspections as needed
Identify, assess, and work to resolve site performance and quality/compliance issues
Perform and lead sponsor/CRO site visits, including but not limited to, site selection site initiation, quality visits, and perform close out visits as needed
- Coordinate and manage various tasks in collaboration with the QC & Regulatory Manager to achieve site readiness for timely first patient first visit
- Obtain and maintain in-depth understanding of the study protocols and related procedures in order to contribute to the study team knowledge by sharing best practices, making recommendations for continuous improvement and providing training as needed/required
Management of site facilities, including the pharmacy and laboratory
Responsible for external vendor management to include onboarding of site partners, oversight, and training
Ensure site meets monthly screening, randomization, and completion/retention goals by assessing scheduling, troubleshooting, and maximizing staff availability
Follow a quality process as outlined in the Site's SOP's to ensure the site collects and enters high quality data and to reduce preventable deviations
Ensure the site has high morale and works well as a team and meets our cultural goals and expectations
Skills/Competencies:
Strong experience in clinical research and people management and management best practices
Able to ensure site staff follow established systems to optimize efficiency and quality
Able to hire “A” players onto the team
Able to train and develop staff
High degree of organization and planning: Plan, organizes, schedules in an efficient, productive manner, focusing on key priorities
High level of communication: Speaks and writes clearly and articulately without being verbose
The ability to motivate and inspire a team to function at its highest capacity
The ability to motivate and inspire a team to function at its highest capacity
A strong work ethic: Willing to step in to assist the team when needed
A team player who can receive and provide constructive feedback
How to Apply: Follow this link
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