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Pre/Post Sales Consultant

Sales | New York, NY | Full Time

Job Description

About Us:

Join the A.I. company tackling some of the most consequential problems facing the world today. Gro Intelligence is a fast-growing, mission-driven data and analytics company dedicated to understanding the interconnected global markets for all agricultural products. 

From the food we eat to the clothing we wear and the gasoline in millions of cars across the globe, agriculture touches our daily existence like few other industries. And it’s being completely upended by climate change, trade wars, finite global resources, fickle public policies, a growing population and ever-changing human tastes (e.g. organic produce, plant-based proteins, etc). Come help us understand the complex interplay of these various forces and their ripple effect on global markets. 

With offices in both New York and Nairobi and the financial backing of prominent investors including TPG Growth and Data Collective, Gro is a diverse team of more than 70 technologists, scientists, and business professionals. Our team is growing rapidly and we’re looking for highly motivated, intellectually curious individuals with a shared commitment to building software that impacts the world on the most basic level. 

Gro has been featured prominently alongside the company’s founder and CEO in several recent outlets including Recode Decode with Kara Swisher, Fast Company’s Most Creative People, Fortune’s Most Powerful Women in Business, and Vanity Fair’s Inside the Hive with Nick Bilton.

What You'll Do:

We are looking for a Pre/Post Sales Consultant to support the Sales team by providing software demonstrations, responding to technical customer questions, supporting the creation of customer proposals/bids, and working with customers to understand their needs and how Gro’s platform and services can provide benefit.

This role will suit someone who has worked in a similar position, delivering product demonstrations in a customer facing role, ideally for a platform company. The role will require building a strong knowledge of the data platform and the different user interfaces (web app, APIs, Tableau, Excel, and other data connectors and their capabilities). A working knowledge of the general agriculture market, including climate based information, would be beneficial.

  • Interact with the Sales team to gain an understanding of the customer, in general. and the specific business area to prepare each demonstration of the platform and services

  • Consult with the Sales and Analyst teams to identify data, insights, and/or services that are relevant to the prospect

  • Provide demonstrations of the software and/or insights to prospects

  • Set up and support customers during/through on-boarding and project engagement

  • Work with Product team to secure feedback from customers and gain understanding of new/forthcoming features

  • Act as liaison with customers, internal teams, and partners to ensure a smooth transition from sales to operations/project execution

  • As a member of the operations team, applicant will be required to coordinate and manage work on customer support issues

  • 50% Pre-sales 

  • 50% Post-sales

What You have:

  • Extremely strong communication, presentation, and social skills. Able to speak effectively with a wide range of business and technical audiences

  • Excellent technical and business skills, including project-management knowledge

  • Proficient using data analysis/visualization tools (e.g., Tableau, Power BI, Clik)

  • Ability to understand and use Python

  • Proficient using Microsoft or Google “business suite” (Word/Docs; Excel/Sheets; PowerPoint/Slides)

  • Ability to prioritize projects and deliverables

  • Relevant industry/domain expertise (business acumen) in business analytics software, data/decision science or consulting services for one or more industry verticals, e.g., Commodities Trader, Food & Beverage, Financial Services

  • Experience in selling analytic applications and services; and/or selling trading platforms (e.g., Bloomberg, Reuters/Refinitiv, etc.)

  • Expertise in software and technology platforms that collect, manage, analyze. and visualize data

  • Bachelor’s degree in related discipline

  • 3+ years relevant experience

Bonus Points:

  • Interest in ag and food sectors, though deep knowledge not required

Perks:

  • Flexible and fun start-up environment

Gro Intelligence is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.