Facilities + Warehouse Manager
Operations | Chicago, IL | Full Time
Flowers for Dreams is ushering in a craft flower movement. Locally crafted flowers for fair and honest prices across locations in Chicago, Milwaukee, and Detroit, as well as overnight shipping in the Great Lakes region. Every bouquet benefits an amazing local charity. Named one of Business Insider's 20 Most Inspiring Companies in America and a Best for the World B Corporation using business as a force for good.
We are seeking a Facilities and Warehouse Manager to oversee our Chicago facilities/office and warehouse-related operations, including but not limited to building and equipment maintenance, waste management, safety, warehouse receiving, workflow and space management, inventory management, inventory cycle counts and accuracy. The Facilities and Warehouse Manager will work closely with the Purchasing/Buying department and Operations/Productions teams (Weddings, Events, and Daily Deliveries) to ensure the facility/office is running smoothly to meet operational needs. In addition, Facilities and Warehouse Manager will be responsible for utilizing warehouse and inventory management best practices to develop standard operating procedures and training programs for warehouse/inventory personnel which may be utilized by other locations and teams. This on-site role will have the opportunity to work on the development of new Corporate technology and platforms, e.g. warehouse management system (WMS), Material Requirements Planning (MRP), Enterprise Resource Planning (ERP) to meet business requirements.
Recruit, hire, train and manage warehouse and inventory employees and contractors
Provide performance feedback and address any performance issues and concerns
Manage schedules and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
Keep a close eye for new potential leaders on the floor and work with them to grow their talents and careers at Flowers For Dreams
In partnership with Purchasing/Buying, document and track incoming daily shipments and deliveries to replenish inventory and avoid supply chain risks and potential stock-out issues
Direct and coordinate physical inventory, including auditing, monitoring cycle counts, and addressing damaged, excess, or unused items
Assist with item master management within inventory tracking logs and systems
Interface with internal and external customers on inventory needs, cost feedback, discrepancies, and issues that impact production and budget targets.
Examine systems and controls and provide recommendations for improvement of inventory/space efficiency and accuracy
Create and implement 5S program for all warehousing areas and identify opportunities of improvement for workflow, space, and material storage optimization
Ensure team is practicing proper inventory rotations, where applicable, e.g. FIFO
Work with Operations leadership team to establish goals, recommend operational KPIs/scorecard, and track/report status against objectives
Oversee processes that ensure all materials, equipment/tools, and products are staged for production teams and returned in a timely manner, e.g. items required for wedding/event design, on-site installation, tear-downs post event
Manage off-site or third party warehouse/storage operations
Oversee and proactively manage the facility, coordinate any required repairs and scheduled maintenance and upgrades as required
Follows and implements procedural guidelines related to safety and security
Develop best practices, standard operating procedures, training materials, onboarding program
Bachelor's degree required
Minimum of 5 years in a facility, warehouse, materials/inventory management, or operations management role
Strong leadership skills with the ability to motivate and develop employees and hold teams accountable
Demonstrates a sense of urgency and proactive approach that is results focused
Able to organize work for a team, priority schedule and assignments, and engage in a variety of tasks simultaneously and consistently to meet deadlines
Strong written and verbal skills including ability to deliver well written reports and business correspondence
Proficient in Word and Excel, PowerPoint, and warehouse/material management systems, WMS, MRP, ERP and implementation of these systems a strong preference
Strong knowledge of OSHA safety standards
Able to operate in ambiguous situations and be flexible as the organization changes and grows; we are in a new place every quarter
Proven record of process improvement and optimization and budget/cost management
Able to effectively organize responsibilities to achieve goals and objectives
Collaborates and communicates easily with all levels of the organization
Able to develop best practice standards and write standard operating procedures, visual training materials and tools
Able to stand, walk, reach, climb, kneel, and crouch
Must be comfortable with heights
Able to regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 30 pounds
- Medical, life, and dental insurance with large employer contribution.
- 401 (k) retirement savings plans.
- Employer-provided student loan repayment assistance.
- Generous PTO, Paid holidays and mental health day(s)
- Do Good - "Life's Most Persistent and Urgent Question Is, 'What Are You Doing For Others?'" Martin Luther King Jr
- Take Risks - "Whoever Dares, Wins" Sayeret Matkal
- Challenge Yourself - "Every Artists Was First An Amateur" Ralph Waldo Emerson
- Make it Beautiful -"Design is a Behavior, Not a Department" David Milne
- Act Fast - "We Have a Strategic Plan, It's Called Doing Things" Herb Kelleher